​

At Baobab Metal systems (Pty) Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect the information we obtain from our customers, suppliers, employees, and website visitors.

​

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (phone number, email address), company name, job title, and any other details provided via communication.

• Business Information: Company details, purchase orders, and technical specifications.

• Website Usage Information: Information collected through cookies, such as IP addresses, browser type, and website interaction.

​

2. How We Use Your Information

We use the information collected for the following purposes:

• To process orders, requests, or inquiries.

• To communicate with you regarding our products, services, or updates.

• To improve our services, website, and customer experience.

• For compliance with legal and regulatory requirements.

 

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate physical, technical, and administrative measures to safeguard it. These measures include:

• Secure storage of physical and electronic records.

• Access controls to limit who can view or process your information.

• Regular security audits to protect against unauthorised access or breaches.

​

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service providers or suppliers that assist in our operations (e.g., delivery companies).

• Legal or regulatory authorities if required by law.

• Partners or affiliates when necessary for business operations.

​

5. Cookies

Our website uses cookies to improve user experience. Cookies help us understand how visitors interact with our site, enabling us to tailor content and functionality. By using our website, you agree to the use of cookies. You can adjust your browser settings to refuse cookies, but some website features may not function as intended.

​

6. Your Rights

You have the following rights concerning your personal information:

• Access your personal data held by us.

• Request corrections or updates to your information.

• Withdraw consent to processing where applicable.

• Request the deletion of your information, subject to legal and contractual obligations. To exercise these rights, please contact us at 011 908 1903.

 

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.